Developer Support & Knowledge Base

Support & Troubleshooting

Diagnostic terminal commands, common MCP connection resolutions, architectural rule sync guides, and direct founder assistance.

CLI Diagnostic Toolkit
Run directly in your repository root
Audit Rules & Sync Status
npx @metoai/cli health
Auto-Configure MCP in All IDEs
npx @metoai/cli setup-mcp
Pull Latest Context Into Files
npx @metoai/cli pull
Authenticate / Refresh CLI Token
npx @metoai/cli login

Troubleshooting & Knowledge Base

Step-by-step checklists for MCP configuration, rule sync, and editor setups.

Cursor & IDEsCursor MCP: Connection Timeout or 'Server Disconnected'
Symptom

Cursor Composer does not show Meto tools, or Cursor Settings → Features → MCP displays a red/orange dot with 'timeout after 10000ms'.

Resolution Checklist
  • 1.Ensure Node.js 18+ is available on your system PATH (`node -v`).
  • 2.Check your user or workspace MCP configuration file (`~/.cursor/mcp.json` or `.cursor/mcp.json`).
  • 3.If running inside WSL2 or a remote container, ensure npx is installed inside the Linux distro rather than executing Windows npx.exe.
  • 4.Run the automated setup command to re-link and verify your MCP configuration.
Configuration Snippet
// ~/.cursor/mcp.json
{
  "mcpServers": {
    "meto": {
      "command": "npx",
      "args": ["-y", "@metoai/mcp-server"]
    }
  }
}
ClaudeClaude Code CLI & Claude Desktop Connection
Symptom

Claude Code terminal assistant doesn't recall project stack or fails to query Meto memory tools during terminal coding sessions.

Resolution Checklist
  • 1.For Claude Code CLI, add the Meto MCP server in one command: `claude mcp add meto npx @metoai/mcp-server`.
  • 2.Inside Claude Code, run `/mcp` to inspect connected servers and verify 'meto' is listed as Connected.
  • 3.For Claude Desktop app, edit the configuration file at `~/Library/Application Support/Claude/claude_desktop_config.json` (macOS) or `%APPDATA%\Claude\claude_desktop_config.json` (Windows).
Configuration Snippet
claude mcp add meto npx @metoai/mcp-server
WindsurfWindsurf (Cascade) MCP Integration
Symptom

Cascade agent does not discover tools from Meto server or reports 'MCP server failed to spawn'.

Resolution Checklist
  • 1.Open your Windsurf MCP configuration file located at `~/.codeium/windsurf/mcp_config.json`.
  • 2.Add the Meto MCP server entry with command `npx` and args `["-y", "@metoai/mcp-server"]`.
  • 3.Restart Windsurf completely to reload the Cascade agent's MCP process pool.
Configuration Snippet
// ~/.codeium/windsurf/mcp_config.json
{
  "mcpServers": {
    "meto": {
      "command": "npx",
      "args": ["-y", "@metoai/mcp-server"]
    }
  }
}
Rule FilesRule Synchronization & Conflict Hierarchy
Symptom

Understanding how .cursorrules, CLAUDE.md, .windsurfrules, and GEMINI.md are updated, or preserving custom manual edits.

Resolution Checklist
  • 1.Hierarchy: Local Repository Directives take top precedence over Team ADRs, which override Global Directives.
  • 2.Preserving custom sections: You can protect manual file blocks by surrounding them with `<!-- meto:keep-start -->` and `<!-- meto:keep-end -->`.
  • 3.To inspect the exact merged rules for your active repository, run `npx @metoai/cli health` in your project root.
Configuration Snippet
<!-- meto:keep-start -->
# Custom Project Rules
- Always use bun for testing
<!-- meto:keep-end -->
Context HealthPreventing 'Chat Rot' & Context Window Degradation
Symptom

After 20+ messages in Cursor or Claude, the AI starts hallucinating, ignoring architectural rules, or degrading in quality.

Resolution Checklist
  • 1.LLM attention naturally degrades as chat windows swell with noisy terminal output and past conversation turns.
  • 2.Meto is designed for context wiping: You can safely reset or clear your chat thread at any moment.
  • 3.On the very first prompt in your fresh thread, the AI queries Meto's live MCP tools to restore verified tech stack rules without prompt re-typing.
SecurityZero-Source-Code Policy & Privacy Guarantee
Symptom

Verifying whether Meto accesses, scans, clones, or stores your private source code repository.

Resolution Checklist
  • 1.Meto strictly stores developer directives, coding preferences, architectural decision records (ADRs), and your public context profile.
  • 2.Meto never clones, scans, uploads, or stores your private source code repository files.
  • 3.All MCP tools query metadata and directives locally or through encrypted HTTPS endpoints with zero repository telemetry.

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